Time is the true luxury in hospitality – and this is exactly where real digitalisation begins. We have an all-in-one solution that finally turns your hotel into a modern experience – for your team and for your guests.
Your key to digitalisation → Connect. Automate. Relieve.
With an intuitive check-in kiosk, a powerful and fully automatable cloud hotel system with an integrated Channel Manager, and an AI agent handling everyday tasks around the clock, we create processes that run on their own. Less effort, less complexity – and noticeably more time for what truly matters in hospitality.
Time is the true luxury in hospitality – and this is exactly where real digitalisation begins. We have an all-in-one solution that finally turns your hotel into a modern experience – for your team and for your guests.
Your key to digitalisation → Connect. Automate. Relieve.
With an intuitive check-in kiosk, a powerful and fully automatable cloud hotel system with an integrated Channel Manager, and an AI agent handling everyday tasks around the clock, we create processes that run on their own. Less effort, less complexity – and noticeably more time for what truly matters in hospitality.
Our solutions help hotels and apartment properties save valuable hours every single day.
Less routine. More time for your guests.
save 7 minutes per check-in
Thanks to self check-in terminals and automated access systems.
save 3 minutes per guest enquiry
Our AI chatbot answers common questions instantly.
save 9 minutes per invoice
Fully automated invoice
management via Guestidea.
save up to 8 hours of routine work per day
What truly moves your hotel forward:
Digital solutions for your business
"Automation is not about replacing people – it’s about freeing them for what matters most."
Check-in terminals
Our self check-in terminals handle reception tasks: payment, booking and key issuance - completely contactless.
→ Personal welcome, secure payment, available 24/7.
PMS Guestidea & Channel Manager
Manage all booking platforms centrally.
Automatic confirmations, invoices, emails and housekeeping notifications – all in one system.
Smartlocks & Smart Home Integration
Digital access codes, energy management and controlled access to specific areas (e.g. breakfast room).
→ More security and comfort for you and your guests.
AI chatbot & eReception
Answers common questions 24/7: parking, breakfast, check-in times.
→ Saves valuable hours every day.
Custom solutions
Special requirements? We design an automation concept tailored exactly to your property.
Booking
Guests book a room via your Guestidea direct booking page or external portals.
→ Guestidea automatically synchronises availability across all platforms.
Booking
Payment
Payment
Guests can choose from multiple payment methods: Mastercard, Visa, Stripe, PayPal, Bitcoin and more.
Before arrival
One day before arrival, guests automatically receive their check-in code with all relevant information – optionally via SMS.
Everything runs fully automated through Guestidea.
Before arrival
Arrival & access
Arrival & access
Upon arrival, guests enter their code at the Book-Your-Key system and receive their keys or PIN for the booked room.
→ Sollte der Gast Hilfe benötigen, können Sie den Schlüssel für den Gast über eine App von überall auslösen -
also for maintenance staff, cleaners or emergency services.
Departure & invoice
At departure, guests simply return the keys to the terminal.
→ Guestidea automatically creates and sends the invoice – completely paperless.
Departure & invoice
Integrations & security
Compatible with many systems, including Stripe, Datev, Booking.com, Airbnb, Expedia, iCal, Homematic and over 60 more.
Encrypted connections, SSL certificates and enterprise-grade data security.
Satisfied partners – real results
Hotels, apartments and accommodation providers trust Book Your Key across different regions and with varying requirements.
Many locations. One idea.
